Returns & Refunds

We want you to be delighted with the products you buy from The Campervan Shop Ltd but, if you do change your mind, you can return your purchase in its original condition within 30 days. You’ll just need the receipt, order confirmation, or sales invoice and we will exchange the product or issue a refund.

We are unable to offer refunds or to exchange products that have been cut to size, made to measure or mixed to your individual requirements.

If the product you purchase is faulty, or not as described, we may offer an exchange, refund or repair as appropriate.

YOUR CONSUMER RIGHTS ARE NOT AFFECTED.

More details can be found on our Terms & Conditions page.

Call us on 0845 299 3768 or email us at customer.services@thecampervanshop.co.uk to arrange for your item(s) to be shipped. We reserve the right to charge a fee for this service (the fee will depend on the products returned, but will not exceed £50).
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